Request for Cancellation

We're sorry to hear that you've changed your mind about your order!

Please send your cancellation request in writing to the email address info@konectdfans.com.fr.

Additionally, to initiate your refund, we ask you to return the products to us within 14 days. Return shipping costs related to the right of withdrawal are at your expense.

Upon receiving the products and confirming their good condition, we will proceed with your refund, directly to the payment method used for the purchase.